Privacy Policy
Micas Networks Inc. (“We”, “us” or “our”) are fully aware of the importance of personal information to you, and are committed to respecting and protecting your privacy. We hereby develop this Privacy Policy (this “Policy”) to help you understand how we collect, use, disclose, protect, store and transmit your personal data. We strongly recommend you read it carefully before you access or use our website, products or services.
This Policy applies to Micas’ website, products, services or business activities with this Policy shown or a link to this Policy. Besides this Policy, it is strongly recommended you carefully read any specific or supplementary privacy policy or notification specific to the product or service to be used, or any other personal data collection scenarios that might not have been covered by this Policy. In the event of any conflict with this Policy, the specific Privacy Policy shall prevail.
If you have any questions, comments or suggestions, please contact us via any of the means below:
e-mail: legal@micasnetworks.com
contact number: +1(855)-702-0551.
For residents from California, please also refer to our California Specific Terms for additional terms that will apply to the processing of personal data relating to you.
This Policy will help you understand the following:
Privacy Policy
i. What Personal Information We Collect About You AND PUPOSES
ii. What Personal Information About You Do We Receive From Third Parties
iii. How We Use Cookies and Similar Technologies
iv. How We Entrust Other to Process, Share, Transfer, and Publicly Disclose Your Personal Information
v. How to Access or Modify Your Personal Information
vi. How We Protect Your Personal Information
vii. How We Process Children’s Personal Information
viii. Exceptions to the Application of this Policy
ix. How Your Personal Information is Transferred Globally
x. Updates to This Policy
xi. How to Get in Touch with Us
xii. California Specific Terms
I. WHAT PERSONAL INFORMATION WE COLLECT ABOUT YOU AND PUPOSES
（1）What Personal Data We Collect from You
On our website, you can ask for help, register to request for materials, or join the community to participate in our activities; you can also obtain performance support you may need via our related products or services to meet your business and daily needs. We need to collect some information for providing you with certain business functions. If you choose to use this business function, you need to provide us or allow us to collect the necessary information, including general personal information (including your name, phone number, and e-mail, country/region, birthday); network identification information (including system account number, IP address, e-mail address); personal education and employment information (including personal occupation, position, employer, educational background, and degree); personal browsing history (referring to user operation records stored in logs, including website browsing history, software use history, and click history); frequently used personal device information;
（2）Purposes for collecting and using personal information
We may collect and use your personal information for the purposes described below:
1. Registering for a login account. You are required to provide us with your email address when you sign up as an ordinary user. We will verify your identity by sending verification code, or you may access via authorization login of a third-party account such as your Google ID, Microsoft ID (please follow the tips we provide to you in the operation process for your option, and we will use related information about you in accordance with your authorization and agreement with the third party to the extent permitted by applicable laws and regulations). Your account name is your email account or a unique account number entered by you. You may also be allowed to modify or add your information including your name, mobile phone number, , all of which are classified as your “Account Information”. Your supplementary account information will help us provide you with personalized services. In addition to the mandatory information required by the system, you may provide any further information you would like to provide. If you wish to become our partner, please follow the tips we give you regarding how to choose the operation steps that are suitable for you and register for the relevant account. If you are visiting our website or using our products or services on behalf of your organization or other entity that authorizes you to do so, please make sure that you have obtained full authorization from the entity before performing related operations.
2. Providing you with general services:
(1) Responding to your transaction or service requests, including fulfilling orders; delivering, activating or verifying products or services; after-sales service;
(2) Providing training and certification, and managing and handling training and certification results;
(3) Asking or reminding you to participate in online or offline activities;
(4) Providing you with the information you request (such as marketing materials, white papers for products or services);
(5) Synchronizing, sharing and storing the data you upload or download and the data required to perform the upload and download;
(6) Providing other general services such as technical support.
3. Sending you e-mails, messages or announcements for providing personalized services:
(1) Promotional services: sending you information about products and services that you may be interested in; inviting you to participate in Micas’ activities, market surveys or satisfaction surveys; or sending you marketing messages; providing you with a personalized user experience and personalized information; collecting relevant information for purposes of data analysis and research, understanding the effectiveness of our business operations, improving our products and services, and maintaining and enhancing the security of websites, products, and services.
(2) Key notifications such as updates: such as notifications of operating system or application updates and installations.
(3) Certifying and managing business partners, communicating or conducting business with business partners;
(4) Other personalized services.
4. Abiding by and enforcing applicable laws, regulations, standards and policies
II. WHAT PERSONAL INFORMATION ABOUT YOU DO WE RECEIVE FROM THIRD PARTIES
Sometimes, we receive information about you from third parties; in particular, we may receive information about you from business partners and third parties where you have been referred by them. The information we collect from such third parties include:
• [usage and technical information through cookies and related tracking technologies, such as Google Analytics (please see our Cookie Notice for more details)].
III. HOW WE USE COOKIES AND SIMILAR TECHNOLOGIES
Our site uses cookies or similar technologies (e.g. web beacons). A "cookie" is a small file of letters and numbers that is sent to your computer by a website and automatically saved on your computer by your web browser (e.g. "Internet Explorer"). Each time you request a page from the website, your web browser sends this cookie back to the website server. Please check our Cookie Notice for further details.
IV. HOW WE ENTRUST OTHER TO PROCESS, SHARE, TRANSFER, AND PUBLICLY DISCLOSE YOUR PERSONAL INFORMATION
(1) Entrusted processing
Some certain modules or functions we provide to you may be provided by third-party service providers. For example, we may hire a service provider to assist us in providing customer support.
We will sign strict confidentiality agreements with all companies, organizations and individuals with whom we entrusted the processing of personal information, and will require them to process personal information in accordance with our requirements, and any other related confidentiality and security measures.
(2) Sharing
1. We may share your personal information with third parties such as our affiliates and partners (to ensure the smooth completion of services provided to you). However, we will only share personal information that is necessary, and such sharing is restricted to the purpose stated in this Policy. If our affiliates intend to change the purpose of processing personal information, we will ask for your further consent where required under applicable law, and sign strict confidentiality agreements with them.
2. We will not share your personal information with any company, organization or individual other than Micas without your consent or authorization where required under applicable law, but we may share your personal information under the circumstances below:
(1) We may provide information in order to comply with applicable laws and regulations;
(2) We may provide information in order to comply with judicial rulings or other legal processes;
(3) We may provide information in order to comply with the requirements of administrative authorities or other legally authorized organizations;
(4) We may provide information for the purpose of “collecting and using personal information”;
(5) We may provide necessary information in order to protect the public interests, or to protect the personal and property safety or legal rights and interests of us, our affiliates or partners, you or other users of us to the extent permitted by law.
(6) Other circumstances permitted by laws and regulations or agreed in this Policy.
(3) Transfer
We will not transfer your personal information to any company, organization or individual without your consent or authorization, except as follows:
1. We may transfer information in order to comply with applicable laws and regulations, judicial rulings or other legal processes, or the requirements of administrative authorities or other legally authorized organizations;
2. When we are in a process of merger, acquisition, asset transfer, bankruptcy liquidation or similar transaction, and if such process involves a transfer of your personal information, we will require the new company or organization that will take hold of your personal information to continue to be bound by this Policy, otherwise we will require this company or organization to ask for your further consent.
(4) Public disclosure
We will publicly disclose your personal information only under the circumstances below, and provided that we have taken industry-standard security measures:
1. Where we have obtained your explicit consent; or
2. Where we are required to publicly disclose your personal information according to the law, legal proceedings, litigation or mandatory requirements of the competent government departments. We will limit the disclosure to the minimum extent reasonably possible by upholding the principle of prudence.
V. HOW TO ACCESS OR MODIFY YOUR PERSONAL INFORMATION
First of all, you shall ensure that all personal information provided to us is accurate and that you shall properly keep your account number, password and other information. Then, we will make every effort to maintain the accuracy and completeness of your personal information, and timely update the data according to the information you provide.
To the extent permitted by the law, you may have the right to access, update or correct your personal information; remove your personal information; and change the scope of your authorization and consent.
To exercise these rights, you can give your feedback to us. Your written request may be required for security. We may decline the request if we have reasonable grounds to believe that your request is fraudulent, unfeasible or may jeopardize the privacy of others.
If allowed by applicable laws, you also have the right to withdraw your consent at any time when we process your personal information based on your consent. However, your withdrawal does not affect the legitimacy and effectiveness of how we process your personal information based on your consent before the withdrawal is made; nor does it affect any information processing based on any justification other than your consent.
We do not charge any cost for your reasonable request in principle, but we will charge a certain cost for repeated requests that exceed a reasonable limit. We may reject requests that are unreasonably repeated, require too many technical mechanisms (e.g., the need to develop new systems or radically change existing practices), pose risks to the legitimate rights and interests of others, or are highly impractical (e.g., involving backing up information stored on a magnetic tape).
In the following circumstances, we will not be able to respond to your requests:
(1) Related to the fulfilment of obligations by the controller of personal information according to any law and regulation;
(2) Directly related to national security and national defense safety;
(3) Directly related to public safety, public health and major public interests;
(4) Directly related to crime investigation, prosecution, trial and execution of judgments;
(5) The controller of personal information has sufficient evidence to believe that the subject of personal information harboured subjective malice or committed abuse of rights.
(6) For the purpose of protecting the life, property and other major legitimate rights and interests of the subject of personal information or other individuals where the consent is difficult to obtain;
(7) Responding to the request of the subject of personal information will cause serious damage to the legitimate rights and interests of the subject of personal information or other individuals and organizations;
(8) Involving trade secrets.
If you think that the way we process your personal information does not comply with applicable data protection laws, please contact us.
VI. HOW WE PROTECT YOUR PERSONAL INFORMATION
We have used industry-standard security measures to protect your personal information from unauthorized access, public disclosure, use, modification, damage or loss. We will take all reasonable and feasible measures to protect your personal information. We will retain your personal information for no longer than is necessary for the purposes or objectives stated in this Policy, unless extension of the retention period is required or permitted by the law.
Where applicable, we will delete your personal data upon your request. We are entitled at all times to delete your personal data without notice. In such case, we owe no compensation to you as result of deletion of the personal data.
If you wish to obtain further information about the retention periods as applied to your personal data, you may contact us at [legal@micasnetworks.com].
VII. HOW WE PROCESS CHILDREN’S PERSONAL INFORMATION
Our websites, products and services are primarily intended for adults. A child must not create a user account without parental or guardian consent. We do not knowingly collect or solicit personal information from children under the age of 16. If you are a child, when registering your name, address, phone number, or other personal information, or when purchasing at our website, make sure that one of your parents or guardians are present. If we find ourselves collecting children’s personal information without having obtained guardian consent, we will take steps to delete the relevant data as soon as possible. Despite different definitions of children in local laws and customs, we will consider anyone under the age of 16 as a child.
VIII. EXCEPTIONS TO THE APPLICATION OF THIS POLICY
For the sake of better service experience, you may receive content or web links from third parties other than us (“Third Parties”) through our website. Please note that links from our website to third-party websites are provided to you for convenience only. If you use these links, you will leave our website. These websites may collect personal information about you. We do not endorse, or make any representations, or assume any liability for these websites and any information, software or other products, materials obtained through these websites, or any results from using them. The information protection practices of third-party websites linked to our website are outside the scope of this Policy. Please make your choice carefully!
IX. HOW YOUR PERSONAL INFORMATION IS TRANSFERRED GLOBALLY
In principle, the personal information we collect and produce in the territory of the United States will be stored in the same territory. Since we may provide products or services through resources and servers outside the United States, this means that with your authorization, your personal information may be transferred to, or accessed from, foreign jurisdictions in the country in which you use the products or services. By using our website and solutions, or providing any personal information to us, where the applicable law permits, you acknowledge and agree to the transfer, processing and storage of such information outside your country of residence where data protection standards may be different. Regardless of where your information is processed, we apply the same protections described in this policy and applicable law. We will also keep this Privacy Policy in compliance with significant legal frameworks relating to the transfer of data.
X. UPDATES TO THIS POLICY
This Policy is subject to change. We reserve the right to update or change this Policy at any time. We will post any changes to this Policy on this page. In addition, if any major changes are made to this Policy, we may notify you through different channels, for example, posting a notice on our website or directly sending you a notification by e-mail. However, without your express consent, we will not diminish any of your rights under this Policy.
We hope that we can satisfy queries you may have about the way we process your data. If you have any concerns about how we process your data, or would like to opt out of direct marketing, you can get in touch at e-mail: legal@micasnetworks.com; contact number: +1(855)-702-0551, or by writing to 250 W Tasman Dr. Ste 170, San Jose, CA 95134.
XI. CALIFORNIA SPECIFIC TERMS
Your California privacy rights
California Consumer Privacy Act (CCPA) / California Privacy Rights Act (CPRA)
For business purposes in the last 12 months, We may have collected, used, and shared Personal Data about you as described in this Policy.
California consumers have a right to: (1) request access, correction, and deletion of their Personal Data, (2) opt out of the sale or sharing of their Personal Data, and (3) not be discriminated against for exercising one of their California privacy rights.
All individuals have the right to request access to and deletion of the information Micas holds about them either online via the Privacy Request Form or by mail to legal@micasnetworks.com. We do not sell the Personal Data of California consumers, nor discriminate against individuals for exercising their privacy rights.
Last updated and published: [14/1/2025].